Christine is always friendly and ready to help.”

Linda Essenmacher, Director of Quality Enhancement.

In an era when most companies’ phones are answered electronically, it’s nice when a live person answers your call. And it’s especially nice when that live person is Christine Towne.

Christine works most mornings as The Arc’s receptionist and switchboard operator.

“I really like the people I work with,” says Christine, who lives nearby with her family and is a 2005 graduate of River Hill High School.

When she’s not at work, she takes courses at Howard Community College. She was a cast member in No Boundaries, an annual musical produced by the Department of Recreation and Parks.

She also loves sports and has competed in equestrian events at the Special Olympics and enjoys running and playing soccer.

But she has another passion, too. She’s involved in People Power, a self-help advocacy group. Every year, she participates in Disability Day and visits Annapolis to talk with legislators about issues important to people with disabilities.

In her “spare” time, she’s a member of The Arc Book Club and enjoys shopping and eating out with friends.

“I think The Arc hired me because they thought I was a natural,” she says. With her friendly demeanor and strong work ethic, she’s probably right.